What happens during an Exec cleaning job?
Your apartment will be awesomely pristine with Exec cleaning! We'll scrub your kitchen, bathrooms, hallways, stairs, living room, bedrooms, and beyond! For more details on what an Exec cleaning covers, head to our services page.
Why should I trust your cleaners?
Exec cleaners work in teams of 2. Each cleaner is carefully vetted - we only hire experienced cleaners who can stand up to our rigorous evaluation process. We care deeply about your satisfaction! If you're not completely thrilled with your cleaning job, don't hesitate to contact our team and we'll correct the situation.
Is it simple to make an appointment through the website?
Our website allows you to easily and quickly book a cleaning job in no time flat! Just enter a little information about your home and we'll show you the times we have available. You'll instantly receive email confirmation. When it's time for your job, our cleaners will arrive and get the job done!
When can I get my place cleaned?
We offer cleanings 7 days a week, 9am-9pm. The number of available slots may vary based on other appointments, but you choose the exact time and date that works for you!
Where do I have to be while the Exec cleaners work?
You don't need to be home while the team works! In fact, you can hide your key and let us know where to find it.
Are cleaning materials included?
Of course! Our Exec cleaners bring completely kid and pet friendly cleaning supplies. However, if you have a preference for your own products, please let the team know or write it in the job details.
Are your cleanings eco-friendly?
Of course! We use non-toxic, pet and family friendly cleaning supplies.
How do I pay for my cleaning?
We process charges only when your cleaning has been completed and accept credit cards (processed by Stripe, a leading credit card processor). Of course we securely encrypt your information!
What if my plans change? Can I move my Exec cleaning to another time or date?
Before booking your cleaning, you'll create an account with Exec. When you sign into this account, you can see the schedule and status of your cleaning jobs. If you need to change plans, you can reschedule by logging on to our site and choosing a new slot - just like the first time you book, you'll receive instant confirmation of a rescheduled job! However, if you cancel a cleaning within 24 hours of booking, a $75 cancellation fee will be applied.
Is gratuity included?
You don't need to tip our cleaners as this amount is included in our pricing.
