What does Exec cleaning offer me as a client?
Exec will spotlessly clean your apartment! We scour your kitchen, bedrooms, bathrooms and living areas. The full list of what we clean is available on our services page.
Is Exec cleaning trustworthy?
Our cleaning teams are made up of professional cleaners that have been screened and tested on their cleaning abilities. We guarantee your satisfaction. Feel free to contact us if you are not 100% satisfied and we will make it right.
How do I book via the web?
You can book online in a flash. Fill out some minimal information about your house and we will present you with a list of available cleaning times. Your booking is instantly confirmed. Our Exec cleaning team will arrive at your residence at the time of your booking. You can book here.
When is your service open?
Our trained cleaning teams are available 7 days a week, 9am to 9pm. The availability of our teams varies. However, you will always be able to choose your own time and date and your booking will be confirmed instantly.
Am I supposed to be at my house while it is being cleaned?
This is completely your choice. If you do not want to be home, you do not have to. Simply leave a key in a hidden place and let us know.
Do I have to provide the supplies?
No, we provide the supplies. We provide our cleaners with 100% eco-friendly cleaning products. If you have supplies that you would like us to use, you can input that information as a special instruction when creating a booking.
Do you use ecologically friendly supplies?
Yes, we use 100% non-toxic cleaning products.
How do I pay Exec cleaning?
You can pay online via credit card. We will not charge you until after the cleaning takes place. Our online credit card transactions are processed by Stripe. Stripe is, we think, the world's best online credit card processor. Additionally, we use encryption to ensure that your transactions are wholly secure.
Is it possible to change the time on my cleaning after I have booked?
When booking a cleaning, you create an account that allows you to see the status of your cleaning. You can reschedule your cleaning via this account and selecting a new time on the calendar. This new time is confirmed instantly. If our cleaning team within 24 hours of your appointment time, there will be a $75 cancellation charge.
What is your tipping policy?
Tips are included in our prices.