What types of services are available from the Exec cleaning company?
Exec will focus on leaving your home better than we found it! Our cleaners will tackle your bedrooms, bathrooms, kitchen, and other areas of your home. Take a look at our services page to get a more detailed idea of what's involved.
How can I be sure that my Exec will be trustworthy and safe?
Our teams consist of professional cleaners who have been thoroughly evaluated and tested in our training program. We provide 100% assurance that you will be satisfied with your cleaning, and we will be proactive in meeting approval, should you not be fully satisfied.
Is it complicated to schedule online?
Scheduling a cleaning online is simple. Let us know a few details about your place, and we will provide you with our available time slots. Your scheduled cleaning will be immediately confirmed, and our cleaning service will make sure a team arrives at your desired time. Go ahead and begin right here!
When are cleaners able to work?
Exec cleaning services are available from 9am to 9pm, every day of the week. Availability is subject to change as people continue to book, but it is up to you to choose the exact date and time of your cleaning.
Will I need to be present while the cleaners work?
Completely your choice. Feel free to hide a key in a secluded spot if you choose not to be present at the time of your cleaning.
Will cleaners bring their own cleaning materials?
Yes, our cleaners will provide all of the necessary supplies. Our teams use 100% eco-friendly products. You can use the special instructions area of your request if you own any special cleaning supplies that you would like our cleaners to use.
Are your cleanings environmentally friendly?
Our cleaners provide organic, 100% non-toxic cleaning supplies.
How do I pay for my cleaning service?
You can pay online with a credit card. Your cleaning will not be billed until after your cleaning occurs. We process credit card transactions by Stripe -- one of the leading credit card processors. We make sure that every transaction is completely secure by using encryption.
How do I reschedule my cleaning service?
After you schedule a cleaning, you will need to create an account where you can view the status of your booking. To reschedule your cleaning, log in to your Exec account and you can view a calendar with all of the available time slots. Once you choose a new time, your cleaning will be immediately confirmed. There is cancellation fee of $15 if the cancellation takes place after the cleaners have already left for your home.
Will I have to tip the cleaners?
No, your payment already includes the tip.