What's the Exec cleaning experience like?
Exec delivers professional-quality cleaning for our clients, and our cleaners are experts in turning dirty spaces into clean and inviting spaces. Whether you need a general cleaning, or have specific areas that need work, we can help.
Are Exec cleaners background checked?
Every one of our cleaning teams has been put through a stringent background check and interviewing process, and have passed our thorough testing process. And if you aren't completely happy with your cleaning, we'll be sure to make it right.
How do I book a cleaning through Exec?
Booking a cleaning with Exec is easy and fast. All we need is some basic information about your space, and we'll display the soonest available times that we can get a cleaning team to your home. Once booked, your appointment is instantly confirmed in our system, and our cleaners will show up at the designated time. Click here to book a cleaning now!
When is Exec cleaning open?
Our cleaning teams work seven days a week, and cleaning appointments start at 9am and continue to 9pm. Your cleaning time may vary depending on our bookings and your particular needs, but you will always be able to select a time and date that makes sense for you.
Can I be somewhere else during the cleaning?
Our cleaning teams can work on your home while you are there - or if you leave a key for our cleaners, we can make your home shine while you are away.
Do I have to provide supplies?
Our cleaners bring their own environmentally friendly cleaning products - however, if you have special preferences for products in your home, let us know in the special instructions for the job.
How environmentally friendly are your cleaning products?
Our cleaners only use the non-toxic, organic cleaning products. We've spent a lot of time making sure that our cleaners are outfitted with products that work well, but don't leave chemicals behind in your home.
What types of payment does Exec accept?
Currently we only accept online payment via credit card. You won't be charged until your cleaning is complete, and all of our transactions are handled by Stripe, one of the world's leading credit card processers.
Am I allowed to reschedule my cleaning?
Once you've booked your cleaning, you can reschedule your appointment online by logging into the Exec website and selecting a new appointment slot. We process a $75 cancellation fee if you cancel the job within 24 hours of your scheduled cleaning time.
Are we expected to tip the cleaning team?
Nope - we've included tip in the total price of the job.