What can I expect from an Exec cleaning?
Exec leaves your apartment perfectly clean. We'll thoroughly go over your kitchen, bedrooms, bathrooms and living ares. You can view the full list of what's included in your cleaning on the services page.
How can I trust Exec to clean my home?
Our cleaning teams are experience professionals who have been through a thorough testing and interview process. We offer a 100% satisfaction guarantee -- if you aren't satisfied, we'll refund your payment completely, and do whatever it takes to make it right.
How can I book my cleaning online?
Booking online is simple and takes only a few moments. Just fill out the basic information we need about your place, and we'll show you a schedule of available times. Your booking time is confirmed immediately, and our cleaners will come to your home at the time of your appointment. You can get started by clicking "Book Now."
When can I get a cleaning team to my house?
We have cleaners available between 9am and 9pm every day of the week. The availability depends on other bookings, but you'll always be able to select your own time and date, and your booking will be confirmed immediately.
Do I need to be present during my cleaning?
Completely up to you. If you aren't going to be home during your cleaning. feel free to leave a key in a hidden place an tell us where.
What cleaning supplies do you provide?
Our cleaning teams will bring all their own supplies with them. We use exclusively green cleaning products. If you would like your own supplies used by our teams, please just let us know in the special requests section.
Is your cleaning green?
Yes, we use completely non-toxic, organic cleaning products.
What kinds of payments are accepted?
We take payment info online at the time of booking by credit card. You won't be charged until after your cleaning occurs. Credit card transactions are through Stripe, one of the world's leading credit card processors, and all your transactions are encrypted for security.
How do I reschedule if necessary?
As you book your cleaning, you'll make an account that you can use to view your appointment's status. Rescheduling your cleaning is as simple as logging in to the Exec website and choosing a different time on the calendar. Your new cleaning time is instantly confirmed. If you cancel within 24 hours of your cleaning, there will be a $75 cancellation fee.
Are tips required?
No, tip is included in the total price of your cleaning.