What can Exec Cleaning do for me?
Exec will treat your home with a hotel-style cleaning! We will thoroughly clean your bedrooms, kitchen, bathrooms and common spaces. To know exactly what's included in our cleaning, check out our Services page.
How do I know I can trust Exec to do a good job cleaning?
Every cleaner we hire is an experienced professional who has gone through our rigourous training/testing process. With that said, our client's satisfaction is very important to us so we offer a 100% satisfaction guarantee. Just let us know what the issue was and we'll try our best to make things right.
How simple is it to book online?
Booking online takes 60 seconds! Just fill in some basic information about your home, and you will be provided with a calendar with our complete availability. Your booking appointment will then be confirmed instantly and you can count on our team to be there at the scheduled time. You can start the process here.
When are your cleaners available?
Our cleaning teams are available every day of the week from 9am to 9pm. The actual availability may vary depending on previoulsy booked cleanings, but you will always be able to choose a time and date that will work for you, which will then be instantly confirmed.
Do I have to be present while they clean?
Completely based on your preference. If you will not be at home during the cleaning, like most of our clients, just make sure to leave a key in a hidden place and notify us.
Do I need to provide any cleaning supplies?
No, our cleaning team will come prepared with everything they need to provide a high quality cleaning. They will be using eco-friendly green supplies. If you prefer they use your own supplies, just let us know in the Special Instructions
Do you do green cleaning?
Yes, we only use eco-friendly, green, non-toxic, organic cleaning supplies
How do I pay?
We accept online payment via credit card. The company that processes our transactions, Stripe, is one of the world's leading credit card processors, and we use encryption to ensure that your transactions are completely secure. Please note that you will not be billed until after the completion of your cleaning.
Am I able to reschedule a cleaning if needed?
When you book your cleaning, you'll also create an account that you can use to check the status of your cleaning. You can reschedule your cleaning online by simply logging in to the Exec website and selecting a new time from our calendar. Your new cleaning time will be confirmed instantly. There will be a $75 cancellation fee if you cancel your job the same day of your cleaning.
Do I need to tip the cleaners?
No, gratuity is included in the price of the job.